Database Systems Corp. (DSC) is a leading provider of Contact Center Technology including call center phone systems and software. DSC also offers contact center services using centers located in multiple locations.

Non profit organizations and businesses alike can reduce costs and improve service by using our inbound call center phone service and outbound voice messaging center.

Database has been developing computer software and system solutions since 1978 including our phone answering software - thus we are uniquely positioned to manage your call center campaigns saving your organization both time and money.

IVR Services

These contact centers can answer inbound phone calls using our own IVR (interactive voice response) software that can answer phone calls without an operator. Calls can be processed completely using this service or we can route these calls to your service representatives.

Voice Broadcasting Services

Our customer contact service center provides message broadcasting outsourcing that allows you to automatically deliver recorded phone messages to customers, employees or the general community in the event of an emergency situation.

Besides offering complete contact center outsourcing services, DSC offers both an affordable and expandable call center phone systems. This modern call center phone system includes a Windows PC with computer telephony boards from Intel / Dialogic. When combined with our comprehensive call center software, these phone systems can perform both inbound call distribution as well as outbound message broadcasting campaigns.

The WIZARD system is our entry level Call Center Phone System that supports up to 48 analog phone lines. If your call center requires more lines to process inbound and outbound calls, our PACER call center phone system can be used to process calls using hundreds of digital phone lines.

Contact DSC for a FREE analysis and quote and to learn more about our contact center products and services.