Database Systems Corp. (DSC) provides state-of-the-art call center products and software including voice broadcasting solutions. DSC provides both debt collections phone systems and outsourcing services at our multiple call centers.

DSC technology can help improve the productivity of your debt collection agency. Late payment notices can be automatically delivered using our phone technology and services. Using pre-recorded messages, your organization can provide simple late payment reminders which can contain information unique to each client who is behind in payments. These simple notices can contain information about what action the individual needs to perform.

Contact DSC to learn more about these debt collection phone services and systems.

A simple late payment reminder may be all that is required to make a customer's account current. When contact is made with an individual, your message may simply remind the individual that a payment is overdue. The message can likewise provide instructions on how to repay the delinquent amount. Additionally, an option can be provided to contact one of your collection agents by pressing a touchphone response, in which case our debt collection software and phone system will transfer the call.

Our Smart Predictive Dialer phone system combines voice message broadcasting with transfer connectivity to your debt collections department. When your collection agent speaks with an individual with a past due account, the purpose of the call has already been identified and the agent can spend more time arriving at a settlement for late payment accounts. No longer will debt collectors spend hours dialing numbers, dealing with busy signals, and repeating routine introductions and messages. Your calls will be highly productive because routine functions are off loaded to your phone system.

Fewer collection agents can process more calls. Routine calls can be eliminated completely when the debtor follows the instructions you provide in your phone message. Your debt collectors can spend their time handling more serious and complex debt collection and past due account calls.

"Avaya is a global leader in communication systems, applications and services. They design, build, deploy and manage networks for enterprises. Customers range from small businesses and nonprofit agencies up to more than 90% of the companies in the FORTUNE 500, and the U.S. government. These clients all rely on Avaya for reliable, secure networks that facilitate customer relationships, enhance productivity and maximize profitability." - www.avaya.com Avaya has contracted with Database Systems Corp. to send voice messages to some of its customers who have fallen behind in payments. As a result of this late payment reminder, Avaya has realized a measurable increase in collections from these clients and has accomplished this without the added cost of human labor.

• Automatic Late Payment Reminders - No Agents Required - Our payment reminder service can play different messages based upon the delinquent amount and/or how long the amount has been overdue. If multiple calls are required, the phone system can likewise play different messages. When contact is made with an individual, your message may simply provide instructions on how to repay the delinquent amount. This is all possible because of the capabilities built into our "Smart" auto dialer phone system.
  
  
• Automatic Debt Collections With Agents - Additionally, an option can be provided to contact one of your collection agents by pressing a touchphone response, in which case our service will transfer the call to one of your collection agents.
  
  Now when your collection agent speaks with an individual with a past due account, the purpose of the call has already been identified and the agent can spend more time arriving at a settlement for late payment accounts.
  
  No longer will debt collectors spend hours dialing numbers, dealing with busy signals, and repeating routine introductions and messages. Your calls will be highly productive because routine functions are off loaded to your phone system. Fewer collection agents can process more calls.
  
  Routine calls can be eliminated completely when the debtor follows the instructions you provide in your phone message. Your debt collectors can spend their time handling more serious and complex debt collection and past due account calls.

Contact DSC for a FREE analysis and quote and to learn more about our debt collection phone services.