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IVR Software Library
ivr_speak_menu
Database Systems Corp. (DSC) provides an API subroutine library of IVR Software routines that perform phone functions The following is a description of one of the functions within this library that controls the IVR operation - ivr_speak_menu.
The routine is from our C programming library, although this same routine has an equivalent for Visual Basic, .NET, C++ and Active-X. DSC provides a separate user guide for each of these languages.
Contact DSC to obtain the most current IVR manuals in your required programming language.
ivr_speak_menu()
int
ivr_speak_menu(int call, char **prompts, int numprompts, int allow_interrupt,
int max_digits, int timeout, char termchar, int clear, IVRDIGITS
*ivrd)
The
ivr_speak_menu function plays a series of menu items and retrieves the
digits
from the specified call.
Parameters
int
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call
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Specifies
which call to retrieve digits from. It can be one of the following values.
CALL_PRIMARY: Collect Digits from the Primary Call
CALL_SECONDARY: Collect Digits from the Secondary Call
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char **
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prompts
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Array of null terminated string containing the text of the
prompts to be spoken.
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int
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numprompts
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Number of prompts in the prompts array.
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int
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allow_interrupt
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Specifies
if a digit can interrupt the prompts. It can be one of the following values.
NO_INTERRUPT: Do not allow prompts to be interrupted by a digit
INTERRUPT: Allow prompts to be interrupted by a digit
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int
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max_digits
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The maximum number of digits to return. This must be less
than 32.
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int
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timeout
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The maximum amount of time in seconds to wait for the
digits to be entered.
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char
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termchar
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A specific character to terminate digit collection.
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int
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clear
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Clear the buffer before digit collection. It can be one of
the following values.
NO_CLEAR: Do NOT clear the buffer before digit collection
CLEAR: Clear the buffer before digit collection
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IVRDIGITS *
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ivrd
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Structure of type IVRDIGITS
in which the digits will be returned.
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Return Value
Returns
IVR_SUCCESS on a successful function call. On error the function returns one
of the IVR Error Codes.
Example
char *prompts[129] = {
"Press 1 For Sales.",
"Press 2 For Customer Support",
"Press 3 For Billing.",
"Press star to quit."
};
IVRDIGITS ivrd;
if(ivr_speak_menu(CALL_PRIMARY,prompts,4,INTERRUPT,1,15, '*',NO_CLEAR,&ivrd) != IVR_SUCCESS){ ...handle error; }
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