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![call centers](../images/lightline.jpg)
IVR Software Library
ivr_speak_city
Database Systems Corp. (DSC) provides an API subroutine library of IVR Software routines that perform phone functions. The following is a description of one of the functions within this library that controls the IVR operation - ivr_speak_city.
The routine is from our C programming library, although this same routine has an equivalent for Visual Basic, .NET, C++ and Active-X. DSC provides a separate user guide for each of these languages.
Contact DSC to obtain the most current IVR manuals in your required programming language.
ivr_speak_city()
int
ivr_speak_city(int call,char *text, int allow_interrupt)
The
ivr_speak_city function speaks a city name to the specified call. It
attempts to read the city from a wave file of the same name, stored in the
"Cities" folder. If the city cannot be found, it is then read with
standard text-to-speech. You can re-record the cities already in this folder,
and add your own cities specific to your region and customers.
Parameters
int
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call
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Specifies which call to speak to.
It can be one of the following values.
CALL_PRIMARY: Speak to Primary Call
CALL_SECONDARY: Speak to Secondary Call
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char *
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text
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the city name to be read
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int
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allow_interrupt
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Specifies if a digit can interrupt the
city name.
It can be one of the following values.
NO_INTERRUPT: Do not allow reading to be interrupted by a digit
INTERRUPT: Allow reading to be interrupted by a digit
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Return Value
Returns
IVR_SUCCESS on a successful function call. On error the function returns one
of the IVR
Error Codes.
Example
ivr_speak_city(CALL_PRIMARY, "Las Vegas",
INTERRUPT);
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