Military Call Notification Service and Systems
Database Systems Corp. (DSC) has been in business since 1978 and provides call processing services and phone systems using advanced technologies.
DSC was chosen to provide voice broadcasting phone services at military installations across the United States. DSC has also provided emergency calling systems to the Canadian military.
Military base personnel manage their own calling programs by creating and maintaining various lists of personnel to receive calls. Voice messages are recorded using DSC's 800 number service and then transmitted to members of the military base as needed.
What Is Voice Broadcasting?
Voice broadcasting (also referred to as phone broadcast or message broadcast) is a mass communication technique that sends a pre-recorded phone message to hundreds or even thousands of call recipients in a very short period of time. This technology can be used in business applications and for community alerts and notifications.
Emergency voice broadcast alerts can be delivered to members of the community with warnings of a natural disaster or emergency situation.
Messages can be delivered to both individuals and answering machines.
If the voice broadcast system detects a no answer condition or busy signal, the message can be scheduled for delivery at a later time. Complete online reports are available to view the effective delivery of messages in this fashion.
Voice broadcasting can be used for many specific programs such as senior call reassurance and reminder applications.
Contact DSC to learn more about our automated military calling services and phone systems.
Military Calling Services
DSC provides automatic call notification services at our secure and redundant data center located in Phoenix, Arizona. Military installations such as Walter Reed Hospital utilize this service to call staff members and family residence delivering both emergency and non-emergency phone messages.
Our voice broadcasting service can be managed directly using DSC's secure website. Phone lists and voice recordings can be downloaded via the web to our call center and your phone campaign can be started online as well.
For emergency voice broadcasting, we provide an 800 number to call to initiate an emergency broadcast to your employees or community.
- Create and save one or more list(s) of call recipients.
- Record your phone message (either offline or using our 800 number).
- Push "Start" broadcast button.
National Defence and the Canadian Forces
"Canadian Forces members are proud to serve Canada by defending its values, interests and sovereignty at home and abroad. Canadian Forces personnel belong to air, land, sea and special operations components." - www.forces.gc.ca
The National Defence and the Canadian Forces have acquired a voice broadcasting system from Database Systems Corp. to contact its members. This system is primarily used as an emergency notification contact system to ensure all members are contacted during any given emergency.
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Military Call Notification Systems
DSC offers both an affordable and expandable voice broadcast auto dialer system. This solution includes a modern Windows PC with Dialogic computer telephony cards.
When combined with our extensive IVR (Interactive Voice Response) software, these phone systems can perform both inbound call distribution as well as outbound IVR call campaigns - concurrently.
The WIZARD is our entry level call center phone system that supports up to 48 analog phone lines.
If your outbound calling center requires more lines, our PACER system can be used to deliver voice messages over hundreds of digital phone lines.
Call Reports and Features
The following is a list of some of the features and options available with our military call notification phone systems and services:
- Emergency notifications during disasters
- Transfer calls to support personnel
- Remote call transfer through dial out
- Timeout features and call control options
- Voice blast messages to millions of households
- Computer generated phone calls for alerts
- Automatic notifications of system failures
- Single message broadcast using XML push
- Customized touchphone responses
- Database access and update
- Text-To-Speech data conversions
- Email notification of call results or voicemail
- Send unique message to answer machines
- Remote database access and update
- Comprehensive online management reporting
Call Us Today
Contact DSC to learn more about our voice broadcasting products and services used within military organizations.
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