Virtual Help Desk Admin - Managing Customer Support Representatives (CSRs)	Sign Out
Active CSRs View all live CSRs. Logout any live CSR. Login / Logout View a specific PIN status. Login or Logout a CSR. CSR Reports Daily CSR statistics. Week-to-date summary. CSR Directory Create a new CSR. Edit or Remove a CSR. Login or Logout a CSR. Payroll Reports Amount due by week. View CSR call detail. CSR Priority Front-load selected CSRs.