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Voice Broadcast Reports
Sample Voice Broadcasting Reports
Call Summary Report Information
This voice broadcast report provides several similar displays and graphical counts that summarize a calling campaign during a designated time period. The following information is included in this report:
Record Status Report and Graph
- Record Status - Different call status results (Person, Busy, etc).
- Record Count - Total number of calls for each status.
- % of Calls - Percentage of number of calls in each status versus total calls.
- Connect Time - Total elapsed time in minutes for each particular call status.
- % of Time - Percentage of time spent in each status versus total time.
Call Status Report and Graph
- Call Status - Different call status results (Person, Busy, etc).
- Call Count - Total number of calls for each status.
- % of Calls - Percentage of number of calls in each status versus total calls.
Application Defined Status Report
- Call Status - Different contact status (user defined).
- Call Count - Total number of calls for each status.
- % of Calls - Percentage of number of calls in each status versus total calls.
- Connect Time - Total elapsed time in minutes for each particular call status.
- % of Time - Percentage of time spent in each status versus total time.
For further information about our online reporting system, please contact us. DSC can provide these and any additional custom reports that your organizations requires.
Voice Broadcast Systems
DSC offers voice broadcast phone systems for both small and large centers. This call center phone system includes a modern Windows PC with Dialogic computer telephony cards.
When combined with our extensive IVR software, these phone systems can perform both inbound call distribution as well as outbound message broadcasting campaigns.
The WIZARD Voice Broadcast system is our entry level call center phone system that supports up to 48 analog phone lines.
If your message broadcast center requires faster delivery to a large number of households, our PACER message broadcast system can be used to deliver messages over hundreds of digital phone lines.
Call Us Today
Contact DSC for a FREE analysis and quote and to learn more about our voice broadcasting products and phone reminder services.
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